Employee of the Month – David Hickey

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At ComputerCare, we take our work seriously. That’s why, when it comes to our staff, we choose only the best of the best. This month, it’s our privilege to recognize the talent and hard work of David Hickey, our latest Employee of the Month.

David joined ComputerCare in 2016, and works in our Dublin, Ireland offices as a Technical Services Administrator. During that time, he has been very proactive in contributing ideas that have led directly to process improvements that have benefited customers and the company. For example, David recently had an idea to cut repair turn-around times for customers, and he was able to achieve this goal by streamlining the way repair reports are managed. David has also shown a great ability to stay organized by making to-do lists for absolutely everything. He is without-a-doubt a great asset to our team in Ireland.

“I am a keen fan of lateral thinking and protocol ergonomics, so working with ComputerCare has given me the opportunity to improve the application of these things in a supportive and progressive work environment,” said David about his job as Technical Service Administrator.

When he’s not at ComputerCare, David can probably be found doing something related to music. In addition to being an accomplished musician, David writes for a popular Irish music magazine in his spare time, in order to stay in touch with the local music scene.

“Outside of work I am an avid music fan. I sing, play guitar, drums and a small bit of piano. In the past few years, I have had some records released, toured the country and was part of setting up a now popular Irish independent record company in my home city of Galway.”

David has also been working on some fiction writing, and expects to have a few of his pieces published in the coming months.

Aside from music and writing, he’s a notorious fan of good pizza, rugby, the Irish sport of hurling, and soccer. And of course, David loves an auld pint of Guinness.

Congratulations, David. We’re proud to name you our Employee of the Month. ComputerCare is growing! We’re always on the lookout for talented technicians and customer service representatives. If you’re interested in joining our team, connect with us via email: HR@ComputerCare.net

T-Mobile Offers AppleCare+, Giving Customers Access to Repair Services Through Apple and ASPs

        

As reported in several outlets last week, T-Mobile has just announced the addition of AppleCare to its existing Premium Device Protection and JUMP! upgrade plans, at no additional cost.

This means that any T-Mobile customers who already pay $12 per month for JUMP! or the carrier’s Premium Device Protection plan, can get AppleCare+ for their iPhone or iPad. If you’re a T-Mobile iPhone or iPad customer with one of these plans, you can now have your device repaired under the AppleCare+ program by ComputerCare. If you have a cracked iPhone screen, you may also be eligible for ComputerCare’s same-day iPhone repair service in the Bay Area.