Our latest Employee of the Month is Zhensheng Lei. He is a computer technician working with our onsite team since joining ComputerCare in February, 2015.
Zhensheng has proven to be an asset to the company. Whenever our customers need help at a remote location, he is always willing to help without hesitation. His eagerness and drive to provide exceptional customer service are vital in an industry like ours, where reputation is such a critical part of our business success.
In addition to being very productive, Zhensheng is always ready to learn about new products, and shows that he wants to do more for the company. His humility and work ethic make him a joy to work with, and we are glad to call him our colleague.
We asked Zhensheng to share a few more details about his work and life outside ComputerCare, and here’s some of what he had to say:
CC: What is the most challenging part of your job?
Zhensheng: The most challenging part would be becoming familiar and efficient with newer models. While challenging, I do enjoy working on something I haven’t worked on before. It’s like a change of pace, new scenery.
CC: What is the most rewarding part of your job?
Zhensheng: Knowing I am helping our customer get working computers so they can be productive and build trust between us and them.
CC: What are the best and worst gifts you’ve ever given and received?
Zhensheng: The best gift I have ever received, is from my wife, with our first baby on the way! The worst gift I ever received was bad food at a restaurant.
CC: Tell us one thing about yourself that people might not know.
I used to be a volunteer firefighter.
Congratulations, Zhensheng. Welcome to the Employee of the Month club!
ComputerCare is growing! We’re always on the lookout for talented technicians and customer service representatives. If you’re interested in joining our team, connect with us via email: HR@ComputerCare.net