When a Hardware Manufacturer Stops Supporting Your Hardware…

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We’ve all had the experience: a favorite device is chugging along, getting a little slower with new updates, maybe getting a little glitchy, but still largely reliable and familiar. We keep putting off getting a replacement, because we’re managing just fine, but then all of a sudden – the device’s manufacturer decides not to support maintenance for it anymore. This effectively means it has reached end of life (EOL). 

Doubtless this provokes a certain tendency to shake our fists and feel persecuted, but in reality, it’s a perfectly reasonable decision on the manufacturers’ parts. After all, they’ve got plenty of new devices they’ve since released; continuing to provide maintenance, updates, and trouble-shooting for older models becomes increasingly expensive when most customers have upgraded to the newer ones. 

However, that still leaves us with the question of what to do with our obsolete hardware. Since many electronics contain heavy metals and other hazardous materials, they can’t just be tossed in the trash can, but there are a few options for EOL disposal that are friendly both to your wallet and to the planet

Donate

Even if your device is dead as a door nail as far as the manufacturer is concerned, it could still be absolutely perfect in a school or at a library or other community organization. Parts can be recycled for tech classes or custom-builds, or the devices can help children or underprivileged adults learn valuable computer skills. Check in your community to see if any local organizations are in need of old hardware. As an added bonus, such donations are tax deductible.

Sell

Companies who work with electronics (especially older machines) are always in need of parts. Even if the main components in your device are no longer viable, computer repair people might need other things like fans, graphics cards, monitors, cords, etc., to help other clients keep their devices up and running. You probably won’t make a big payday here, but you might be able to resell your old hardware for at least a small return on your original investment in the device.

Recycle

While apparently not all e-recyclers are to be trusted for their environmentally safe practices, if you do a bit of research, you can find certified e-stewards who will accept your devices and dispose of them according to BAN guidelines (BAN being an international electronics recycling watchdog organization). If nothing else, you can always take all your old phones and cords and computers to Staples, which is one such certified e-waste recycler. Can’t get much easier than that! 

However, even with the existence of Staples, ComputerCare knows that figuring out the best option for your device’s EOL disposal, based on its age, condition, and components, can seem complicated. That’s why we partner with several e-waste companies so that we can offer our customers a one-stop solution for EOL asset management. We can help with erasing data and helping you find the best destination for your retired devices (donation, sale, etc.). Contact us today if a manufacturer has announced EOL for one or more of your devices, or you have old phones gathering dust in a drawer. We are here to help you out!