How It Works
Please follow these easy steps to complete your request for service:
1) Fill out the service ticket on this page, and select your pickup and delivery speed.
Weekly Route: We’ll pick-up your device(s) during the regularly scheduled pick-up/Delivery day for your area.
Next Day: We’ll pick-up your device(s) the day after you submit your service request, and deliver it back the day after the repair is completed.
Urgent: We’ll send a driver out the same day your service request is submitted, and send your device(s) back as soon as the technician finishes your repair! Service requests must be submitted prior to 3:30pm.
2) Put your device out for pickup before our driver arrives.
They will text you at the number submitted on your service request prior to arrival, and after we have your device to confirm pickup was completed. Please place your device(s) in an accessible, but secure location.
3) We’ll keep you posted.
We will contact you with updates on your repairs. If the service happens to be out-of-warranty, we will also collect payment information at this time.
4) When the repair is completed, and payment made, we’ll bring it back.
Our driver will text you prior to arrival at your address, and after we have dropped off your device. Our driver will leave your device(s) in the same location where they were picked up.