If your company runs on Apple hardware, you already know what that gives your team. Macs and iPhones make employees happier and more productive. The more employees, the more Apple hardware, the happier team, and happier customers. Managing hundreds or thousands of them across offices, remote teams, and countries takes a dedicated partner built for that scale.
ComputerCare is that partner. We’ve been an Apple partner since 2008, and for more than 20 years we’ve supported enterprise IT teams globally, entirely in-house, with zero subcontractors, ever.
What We Do
ComputerCare covers the entire Apple device lifecycle, from the day a device is procured to the day it’s retired.
Plan and procure. As an Authorized Apple Reseller, we handle direct procurement with Apple Business Manager integration built in from the start. We also support Apple’s leasing program directly, so companies can refresh fleets on a predictable cycle instead of stretching devices past end of life and without a large upfront capital outlay.
Deploy and track. New hires need a device configured, enrolled, and shipped before day one. We handle asset tagging, on- and off-boarding, and give your team live visibility into the fleet through our portal.
Maintain and repair. As an Apple Authorized Service Provider (AASP), our certified technicians perform repairs with genuine Apple parts and GSX diagnostics. We also process AppleCare+ claims directly, so your team isn’t stuck coordinating between vendors.
Refresh and upgrade. Through the Apple Consultants Network, we provide lifecycle advisory on macOS and iOS fleet health, including leasing renewal timing and repair-versus-replace guidance.
Retire and dispose. When a device reaches end of life, we perform NIST-compliant data wipes with a Certificate of Erasure and handle compliant e-waste recycling.
Support. All of this is backed by a help desk that understands enterprise IT and Apple hardware, with SLAs that hold and direct accountability instead of a black-box vendor relationship.
Expertise and Certifications
- Apple Authorized Service Provider (AASP), certified repair with genuine Apple parts and GSX diagnostics
- Member of the Apple Consultants Network, providing strategic lifecycle advisory
- Authorized Apple Reseller with direct Apple Business Manager integration
- Additional OEM certifications across Lenovo, HP, and Dell, plus ISO 9001
- Certified Woman-Owned business (WBENC)
Every repair is performed in-house. We don’t subcontract, which means the technician who touches your device is accountable to us, not a third party.
Who We Serve
We work with enterprise IT teams managing large, distributed Apple fleets, including more than 10 Fortune 100 clients across 30-plus countries. Our support model works for global organizations as well as growing companies that need enterprise-grade device management without building that capability in-house.
Our coverage includes strategic hubs across the US and Canada, the EU and UK, and Singapore, with additional ship-to locations available. We also maintain multiple onsite locations embedded directly within top enterprise brands.
Why Companies Choose ComputerCare
Direct accountability. One partner across the entire device lifecycle, with no subcontractors to hide behind.
Enterprise-grade security. From deployment through disposal, every stage is built around security and compliance, including NIST-compliant data wipes with a Certificate of Erasure.
SLAs that hold. Repair turnaround and support response times you can actually plan around.
Activity-based pricing. You pay for what you use, not a flat retainer that doesn’t reflect your actual device volume.
Global reach, local feel. Support hubs across four global regions mean your distributed team gets local responsiveness without losing a single point of accountability.
Supplier diversity value. As a WBENC-certified woman-owned business, working with ComputerCare helps organizations meet supplier diversity goals without compromising on service quality.
Proof Across the Business
ComputerCare supports more than 10 Fortune 100 clients across 30-plus countries, with 12 onsite teams embedded inside top enterprise brands. That scale is backed by more than 20 years serving enterprise IT globally and an Apple partnership dating back to 2008, all delivered in-house with zero subcontractors.
Let’s Partner
Apple designs hardware around the person holding it. We design services the same way. No two customers get a standard solution, because no two fleets are the same.
