Service Features
Our goal is to make your IT management smooth, painless, and cost-effective, with a uniquely personal customer service approach. Since we take pride in our technicians, facilities, and expertise, we never contract with third parties or outsource to call centers.
Hardware Repair & Maintenance
- We are an Apple Authorized Service Provider and certified to provide warrantied and nonwarrantied repairs on most major PC brands.
- We facilitate ship and repair services across the US or free pick-up and delivery in the Bay Area.
- We work with your company to provide on-site repairs.
Helpdesk
- We keep a team of Level 1 and Level 2 experts on call to assist your employees with basic tech issues.
- We troubleshoot VPN, remote desktop, application, hardware & software, corporate wifi/network.
- We assist with a wide array of operating systems, programs, and applications.
IT Logistics
- We send devices to new hires and facilitate break-fix swaps.
- We retrieve your devices from offboarded employees.
- We offer bulk storage for newly acquired inventory.
