The month of April is known for its spring showers, oversized umbrellas and rain boots. This month’s Employee of the Month Chervin Rafii is doing his part in keeping the April shower theme alive by recently moving to ComputerCare’s Seattle office- a city that experiences an average of 152 rainy days a year and has earned its nickname the “Emerald City.”
Chervin is a hardware technician and has been working at ComputerCare since April 2017. He’s dedicated to his craft and constantly on the lookout for opportunities to further hone his skills of repairing smartphones, tablets and laptops. Chervin has a reputation for quickly diagnosing hardware issues and demonstrating a high level of professionalism when working with customers.
We spoke with Chervin while he was walking through the rain to ComputerCare’s office in Seattle. Here is an excerpt from that conversation:
What’s your job title and what do you do?
I’m a hardware technician and I replace and fix a wide variety of computers and phones. (Apple, iPhones, Dell, Lenovo and HP)
What is the most challenging part of your job?
I’m not great with the paperwork part of my job but I’m getting better with this task by practicing discipline and giving myself deadlines.
What is the most rewarding part of your job?
Fixing peoples computers and making them happy. Also, I get to experience working on all kinds of devices.
What’s the most influential tech item in your life?
The Internet, because without the Internet you cannot learn anything or communicate as easily with people from other countries.
What’s the best/worst gift you’ve ever given/received?
There are no bad gifts. I always appreciate anyone that gives me a gift
What are some of your hobbies away from work?
I read technology articles about anything and I occasionally play games with friends. I also like to watch Anime during most of my free time.
Tell us one thing about you that people might not know?
I love all Asian food although Japanese and Vietnamese is at the top of my list. When I was a kid I played piano and attended martial art classes earning a black belt in karate and a third place medal. I was also ranked a top three ping pong player and chess player when I was in school.
Congratulations, Chervin. We’re proud to have you on our team and sincerely appreciate all your hard work!
ComputerCare is growing! We’re always on the lookout for talented technicians and customer service representatives. If you’re interested in joining our team, connect with us via email: HR@ComputerCare.net or check out our current openings via LinkedIn or our Careers page.
