How it works
Simplify your IT logistics process.
Painless, full IT life-cycle management tailored just for you.
New business customer?
Headache free logistics.
Your employees having the devices they need, when they need them, is key to your business. We can take care of your devices to save you time, save you money, and keep your employees’ workflow sailing smooth.
Impress the new hires.
Get a device to your new hire(s) prior to their start date by selecting the exact device you wish us to send and the appropriate shipping speed to ensure on time delivery.
Smooth, seamless offboarding.
When an employee leaves the company, we can facilitate the retrieval of their devices and keep you apprised of the status of the device return.
Break. Fix. Swap.
Have an employee with a hardware issue? We can ship them a new or used replacement device, and return the repaired device back into your deployable inventory.
No hidden costs.
We list our prices upfront and don’t tie our customers to long term contracts. Having transparency on our prices means no hidden fees and no surprises at the time of billing.
Stored safe and sound.
Whether you need a place to store extra devices or simply want to ensure your company’s devices are in good hands, we have you covered.
Keep your devices fresh.
Tune-ups are important for device longevity. As an authorized service provider, we can provide both maintenance and repair services on your devices.
“ComputerCare has helped us supply our remote workers with pre-provisioned devices for their WFH setups, manage repairs, and saves significant time for our IT team (and space in our homes from storing all those devices)!”
Custom Client Portal
Save time, submit a ticket.
Our fully customized inventory tracking portal makes submitting requests extremely simple:
- Tickets are processed within 30 minutes and shipped the next day if submitted before 3pm.
- Our built in API and internal ticketing system cuts the time it takes to process your requests.
- Easily see the status of all your devices at all times.
What makes us different?
We’re also an authorized service provider.
As an authorized service provider, we can perform both in and out of warranty repairs on broken devices—saving you tons of money. Additionally, we offer repairs by mail or onsite for larger clients, so we can get your broken devices up and running as quickly as possibly.
Safety is our priority.
Out of sight but not out of mind.
Our fully insured facility is under 24 hour video surveillance with an advanced alarm system to detect activity, keeping both of us covered.
Rest assured your devices are protected.
Protecting your company data is important. Our access restricted legal hold room can accommodate secure storage no matter the length of time your company requires.
Ready to reduce, reuse, recycle?
We can work with your ITAD parter, or recommend one of our own. We also offer secure data wiping, and NIST wipe services, so you’ll have peace of mind knowing your data is disposed of too.
We’ve got you covered.
Our online support portal is great, but these are the folks behind the scenes repairing, cleaning, cataloging, and shipping your devices. We have invested heavily in our team who supports our customers and offer phone, video and email support when needed.
“ComputerCare has saved my IT countless hours otherwise spent shipping/receiving, preparing and managing our fleet of workstations.”
– Head of IT, Xpansiv
SF Bay Area
Free Pickup & Delivery
We offer curbside pick up and delivery options to your business. Just start a ticket from our business portal and let us handle the rest.
Have a remote workforce? We also offer residential curbside pickup for your employees in the SF Bay Area.Get started
Miss that "fresh out of the box” feeling?
Is your computer in need of a tune-up? We have a wide variety of services to get your machine back to that “fresh out of the box” look and feel.Learn more
Fully Authorized to Provide Warranty Services for the World’s Best Hardware