Multiple Device Service Ticket

Refresh and Refurbishment Options

If CCare repairs your equipment under manufacturer's (MFG) warranty, the repairs are covered solely under the terms of the MFG warranty. If the service is non-warranty, CCare provides a limited warranty of thirty (30) days for parts.

Physical damage may nullify base MFG warranty. Software & data is not covered under warranty.

A diagnostic fee ($49 for computers, $29 for phones) is charged for non-warranty repairs that are declined. If you approve the repair, the diagnostic fee is waived.

Machines left for over 30 days will be charged a non-refundable diagnostic fee, and machines left at our facility for over 45 days will be considered abandoned and recycled.

COVID-19 Service Adjustment for non-warranty diagnosis and repairs: Our services currently demand a greater expenditure of time, effort, and risk on the part of ComputerCare’s employees. If you choose to decline an out-of-warranty service for your iPhone, we will charge a $29 diagnostic fee for our labor. If you accept the service, the diagnostic fee will be waived and you will only pay the cost of repairs. Thank you for your understanding.

I further understand that I am responsible for all payments associated with this invoice and agree to pay ComputerCare, in full, per the mutually agreed upon payment terms.

Acknowledgement:
By entering your full name below, you indicate that you have read and understand the IMPORTANT INFORMATION AND LIMITATIONS OF LIABILITY and TERMS OF SERVICE and agree to them; you agree to pay in full for service provided.