ComputerCare Customer Privacy Policy

ComputerCare is committed to safeguarding your privacy and upholding the highest levels of information security. Our privacy policy covers the collection, use and disclosure of personal information that may be obtained by ComputerCare anytime you have contact with us, including when you visit our website, purchase ComputerCare services or products or when you talk to a ComputerCare sales or support associate in person or by telephone. Please read the following to learn about our policy and practices, including the type of information that is collected, how it may be used and how we safeguard it.

Your Personal Information And Our Commitment To Expert Care

We collect your personal information because it makes us better able to provide the expert care that you deserve and have come to expect from ComputerCare. It enables us to give you quick and easy access to the information that you need to keep your machines running well, so that you can focus on your business, not maintaining and servicing your laptops, desktops, servers and printers. If there is ever a time that you don’t want ComputerCare to keep you up to date with the latest information, contact us and we will update your personal information and preferences.

We may collect personal information about you in different situations involving your contact with ComputerCare, including:

  • When you complete a service ticket
  • When you are discussing a service issue by telephone
  • For market research purposes
  • For reviewing and updating the effectiveness of our website
  • Disclosure Of Your Personal Information

ComputerCare is very serious about your privacy and uses it best efforts to ensure that your personal information is secure. ComputerCare does not sell or rent your personal information to other marketers. ComputerCare takes administrative, technical and physical precautions to protect your personal information against loss, theft and misuse, including any form of unauthorized access, disclosure, alteration and destruction. ComputerCare may be required to disclose your personal information as a result of a lawsuit or other legal or law enforcement. If you have questions or concerns about the ComputerCare Privacy Policy or wish to update your personal information, please contact us. ComputerCare may update its privacy policy from time to time, but all changes will be posted to the ComputerCare website.

Cookies and Other Technologies

As in many other websites, in its website ComputerCare may use “cookies” or other technologies from time to time to measure user time spent on our website, analyze customer response, study traffic patterns and the like. We use cookies and other technologies to improve customer service and satisfaction in order to continue to provide the highest quality and convenience to you. However, if you prefer to disable cookies, please be aware that certain features of the ComputerCare website may not be available to you.

The ComputerCare Commitment To You

Safeguarding your privacy is very important to everyone at ComputerCare. This commitment to your privacy is equal to our commitment to expert service and quality customer care. If at any time you wish additional information about the ComputerCare privacy policy, contact us or call 650-475-­5500.

All logos included on the ComputerCare website, other than the ComputerCare logo, are the property of the represented companies and used with permission.