ComputerCare welcomes new President, Georgia Rittenberg

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Our Board of Directors has appointed Georgia to the position, effective immediately. Alan Rittenberg, the former President, will take on the role of Executive Chairman of the company.

“Having worked closely with our customers and employees since 2013, Georgia understands the market, has a top-to-bottom understanding of our business and a vision for our long-term future,” said Alan Rittenberg.

Most recently, Georgia has been Vice President of Operations, in charge of all aspects of Sales, Marketing, Human Resources and Technical Support. She also hired and built out the company’s customer service team, and helped ComputerCare secure Apple’s prestigious Premium Service Provider title.

“Alan started ComputerCare in 2004, and has built it into a thriving business that provides managed IT and repair services to many fortune 100 companies in the Bay Area and beyond,” said Georgia. “I’m proud to take on the reins of the company and usher its continued growth in the years to come.”

For more information, check out the full press release.

New Honors from Apple

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We’re happy to announce that ComputerCare has been certified as an Apple Premium Service Provider, a designation that’s only given to a handful of Apple Authorized Service Providers in recognition of their extraordinary commitment to technical excellence and customer service.

Premium Service Providers must show that they consistently deliver exceptional repair support and customer experience meeting Apple’s exacting standard for high-quality repair and prompt service. ComputerCare adheres to the strictest levels of warranty and non-warranty support and repair for a host of Apple products, including iPhones, MacBook Pros, MacBook Airs, iPads and more. We also recently launched a same-day iPhone screen repair service in the Bay Area, and plan to expand this service to other locations in the near future.

Whether you’re at home or at work, most of us can’t live without our computers and mobile devices by our side. When they break, we need them fixed as soon as possible. Our goal is to deliver the absolute best level of customer service and finish repairs quickly and conveniently. Our Apple certified technicians and staff are a vital part of that success.

For more information, check out the press release.

Now Offering Same-Day iPhone Display Repair

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ComputerCare’s already fast turnaround is now even faster! We can now facilitate same-day display repairs for Apple iPhones for our Bay Area clients. Just stop by our office at 3350 Scott Blvd #51, Santa Clara, during our iPhone repair hours (Monday-Friday 8:30am – 4:30pm) for a free diagnosis while you wait. Items received before 1 p.m. are turned around that same day. If you drop by after 1 p.m., repairs are available for pick-up the following day.

No waiting at the Genius Bar. No appointment necessary! How great is that!?

Don’t forget, we are an Apple Authorized Service Provider for warranty or non-warranty repairs on your iPhone too, so nothing we do will void any warranty and we can handle all the correct paperwork on your behalf, just like going directly to Apple.