In submitting your device to ComputerCare (Ccare), you are confirming that you agree to perform the following steps before submitting the phone. Please note, if any of the following steps are not completed, there could be a delay in the repairs:
To do so:
- 1. Turn off the Find my Phone app. This can be done in the iCloud settings or remotely by signing into the iCloud website.
- 2. Have the phone charged to at least 50% battery life.
- 3. Use desired method to backup the data. There is a chance that data can be lost during the repair cycle.
- 4. Remove any locks or passcodes to get into the devices operating software.
In submitting your phone to Ccare, you are acknowledging the following:
- • That your phone may be replaced with a replacement unit of the same model, per Apple’s discretion.
- • Ccare is not responsible for any lost or stolen data or programs and will not restore your backup information to the phone after repair or diagnosis.
- • Ccare offers a 30 day warranty on any parts and work performed out-of-warranty.
- • Ccare is not responsible for any lost or stolen data or programs and will not restore your backup information to the phone after repair or diagnosis.
- • For parts and work performed under warranty, your phone remains under it’s warranty guidelines for the extent of the warranty period.
For more information, please read
iPhone Repair Information.