We’re very proud to introduce our latest Employee of the Month, Yvette Esquer.
Yvette is the customer service supervisor at ComputerCare. Since joining the company in September 2016, Yvette has proven to be an incredibly valuable part of the team, always going above-and-beyond by supporting multiple locations and ensuring that every aspect of customer service is running smoothly.
We recently sat down with Yvette to ask about her role at ComputerCare, and her life outside work. Here’s an excerpt of our conversation:
CC: Describe your role here at ComputerCare
YE: As the customer service supervisor, I make sure that all of our customers are satisfied with our service and that our offices are up to date with all of their processes. I work closely on several of our client projects and deal with customer escalations at HQ whenever necessary.
CC: What is the most rewarding part of your job?
YE: I love seeing that happy look on customers’ faces after we have finished servicing one of their devices.
CC: Do you have a favorite tech gadget?
YE: I think it has to be my Apple watch. It keeps me on my toes with my health and helps me balance my home and work life at a glance.
CC: You’re a dog-lover, right? Tell us about your puppy.
YE: Yes, I received my puppy, Chikita, as a gift. She was the absolute best gift ever. She has brought us such great memories and joy.
CC: What do you do outside work?
YE: I love to go on a good adventure, especially if it involves ending up at a great ice cream shop! I enjoy spending my free time with my 1 year old niece. That usually consists of a lot of laughter and bananas.
CC: Finally, what’s one thing about you that people might not know about?
YE: I am completely obsessed with crime shows and podcasts! If I didn’t love what I do here at ComputerCare so much, I might have gone into the criminal justice field!
Congratulations, Yvette. And happy 1st anniversary at ComputerCare. We’re thrilled to have you as part of our team.
ComputerCare is growing! We’re always on the lookout for talented technicians and customer service representatives. If you’re interested in joining our team, connect with us via email: HR@ComputerCare.net